Alpha Sigma Alpha, National Sorority
Number of Users: 6,686
Number of Chapters: Nearly 100 collegiate chapters and an alumni group
Total Service Hours (as of Summer 2017): 213,892
Alpha Sigma Alpha began using MobileServe in December 2015 for its collegiate chapters and alumnae members. The national headquarters staff and volunteers emailed the entire membership prior to onboarding, explaining what to expect, and they posted a training video to the organization’s internal portal. This early messaging helped increase adoption among the sorority’s 7,500+ members. At the chapter level, the service & giving chairman is responsible for ensuring members report their time.
Alpha Sigma Alpha has two levels of administrative dashboards. Chapter officers have access to a dashboard with their own members’ data. National headquarters staff have access to a dashboard that shows all individual user data, aggregate data at the chapter level, and aggregate data at the national level, which includes alumnae.
Alpha Sigma Alpha does several things to encourage its members to participate in and record their service work with MobileServe. Officers create chapter service events and approve the hours of those who attend the events. National headquarters staff also created monthly milestones and challenges for the first six months of MobileServe use. For example, they ran a Spring Break Challenge to get at least 200 members to upload spring break service trip photos. These challenges help Alpha Sigma Alpha celebrate members and the work they’re doing in their communities, while also keeping members excited about service work and engaged in the Sorority’s larger mission.
Delta Gamma chapter of Kappa Delta Sorority, Western Kentucky University
Number of Users: 78
Total Service Hours (as of Summer 2017):422
The Delta Gamma chapter of Kappa Delta Sorority at Western Kentucky University began using MobileServe in January 2016 to track its volunteer work and community service events. The chapter focuses its philanthropy work on Girl Scouts of the United States and Prevent Child Abuse America. Their largest community service event is a basketball tournament called the Shamrock Shootout, so the sorority created a service category in MobileServe specific to the event. They also created sub-groups based on class year, so officers can easily see service hour totals for each class as well as for the entire chapter.